At Secrète, we know a watch is more than a tool. It marks moments, carries history, and often holds sentimenal meaning. When your watch stops working, it might seem like an easy fix. Maybe a quick battery swap or a DIY video looks tempting. But if your timepiece means anything to you, don’t take the risk. Professional watch repair in Washington DC protects both the function and the value of your watch.
The Problem With DIY Repairs
There’s no shortage of online tutorials. But following them often leads to stripped screws, cracked crystals, or water damage. Even a basic battery change can go wrong without the right tools.
Untrained repair shops like mall kiosks can be just as risky. Many use generic parts or skip essential steps like resealing or pressure testing. That can destroy the inner workings of your watch or wipe out its water resistance.
If you own a Rolex, Omega, Cartier, or any luxury brand, cutting corners can cost you more in the long run.
Why It Pays to Go Pro
At Secrète, we take timepieces seriously. Our in-house watchmaker has decades of experience working with all kinds of watches, including luxury and vintage models.
We’re a Hamilton watch authorized retailer and a trusted destination for vintage watch repair. From antique pocket watch repair to Movado and Tag Heuer models, we handle it all.
If you searched for watch repair near me or watch repair shops near me, you’ve found the place real collectors trust.
Types of Watch Repair Services Offered at Secrète
At Secrète, every timepiece receives expert attention tailored to its specific needs. From routine maintenance to full restorations, our repair services are designed to preserve both performance and elegance.
- Routine Maintenance
Battery replacement, bracelet sizing, and leather strap replacement. These essential services ensure your watch remains functional, comfortable, and ready to wear. - Full Overhauls
Complete disassembly, ultrasonic cleaning, lubrication, and reassembly of the watch movement. Recommended every few years to preserve precision and performance. - Damage Repair
Expert solutions for cracked crystals, water damage, and timekeeping issues. Whether your watch is running fast, slow, or not at all, we restore it to proper working condition. - Refurbishing and Restoration
Cosmetic refinishing of dials, hands, and cases to revive the original beauty of your timepiece. Ideal for heirlooms, vintage models, and luxury watches showing signs of wear. - Antique Watch Repair
Specialized service for antique timepieces, including pocket watches dating back to the mid-1800s. Our watchmaker has deep experience handling delicate components, aged movements, and rare parts with the care and precision these historical pieces deserve.
Our Repair Process at Secrète
Here’s how it works. When you bring us your watch, we start with a full diagnostic evaluation. This takes about 10 business days. Once it’s done, we contact you with a repair estimate.
You don’t pay anything for the evaluation or the estimate. If you decide not to go ahead, your watch is returned at no cost.
If you approve the work, our watchmaker uses original name-brand parts whenever possible. Repairs are covered by a one-year warranty on all parts he services or replaces.
Timelines vary depending on the watch. Some repairs can be finished within a week. Antique watch repair often takes longer if rare parts need to be sourced. We always give you a clear estimate of the timeline upfront.
Same-Day Battery Replacements Available
Many customers looking for watch battery replacement in DC are happy to hear that we offer same-day battery changes at both of our Secrète Fine Jewelry locations.
Whether you’re visiting our Dupont Circle store in Washington DC or our Wildwood Shopping Center store in Bethesda, we make fast service easy.
We offer expert-level watch repair in Bethesda too. So if you’ve searched for best watch repair near me or vintage watch repair near me, you’re in the right spot.
Of course, sometimes batteries are a little more complicated. When a quartz watch stops working, we assume it’s because it needs a new battery, but sometimes we put a new battery in it, and it still doesn’t work. When this happens, the team at Secrète Fine Jewelry can take the watch in for thorough evaluation by the watchmaker.
Trust the Experts With Your Timepiece
Your watch isn’t just a tool. It’s often a keepsake, a gift, or a reminder of something personal. That’s why you shouldn’t hand it off to a shop that doesn’t know what they’re doing.
At Secrète, we treat every timepiece with care and respect. Whether it’s a Cartier watch repair or Omega watch repair near me, we give your watch the attention it deserve
Looking for luxury watch repair from a trusted source?
Visit Secrète in Washington DC or Bethesda for certified watch repair, honest estimates, and expert service. Contact us for more details.
